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Returns & Exchanges
Due to the perishable nature of our products, we cannot accept physical returns. However, we offer a 100% Freshness Guarantee for any quality issues.
1
Inspect Your Order
Check your package immediately upon arrival for any temperature or packaging discrepancies.
2
Document Issues
Take clear photos of the product and the shipping label if there are any damages or quality concerns.
3
Contact Support
Email [email protected] within 24 hours of delivery with your order number and photos.
4
Resolution
Our team will review your claim and issue a store credit or full refund within 48 hours.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing